Accessibility Statement

Turkish Guide Dogs Association is committed to providing a website that is accessible to the widest possible audience. This website has been developed to conform to World Wide Web Consortium (W3C) standards for HTML (HyperText Mark-up Language) and CSS (Cascading Style Sheets) WCAG 2.0 to the level of priority 2 (double-A compliance). This website is reliant upon HTML and CSS to render content.

Additional technologies including JavaScript have been utilised, however, this website is not reliant on these technologies as they are used to enhance functionality.

We have worked closely with Destek Accessible Technology Solutions; who are experts in website accessibility in an effort to make our website as accessible as possible.

How to get the most accessible experience

We understand that many people will need to customise their experience to suit their individual needs. To help you get the most from your experience, we have provided a bar at the top of every page. This bar has tools that allow you skip to the content, change the size of the text, and change the colour scheme.

Get to the content quickly

We appreciate that people who only use a keyboard or screen reading software find it difficult to get to the content they are interested in. That’s why we’ve added a link that lets you go directly to the content. Clicking the link will skip past the navigation and land on the beginning of the content on the page.

Downloading documents

There are a number of Adobe PDF (Portable Document Format) documents on the website. If you are having trouble opening these files you may need additional software:

Download Adobe Reader to view files in PDF format.

Alternative formats

Should you require a document in a different format, please contact us.

Changing Languages

We understand that many people visiting this website would like to experience the website in both English and Turkish languages. With this in mind, we have provided a ‘language switcher’ available everywhere on the website.

Here is the language switcher on the header section of the website:

Language selector (header section)




And here is the language switch on the footer section of the website:

Language selector (footer section)




By pressing on the language switcher, you will be able to switch from our website in Turkish, to our website in English with ease.

Change the colours and make the text bigger

Colour Contrast and Text Resizer tools









Reading text on a screen is not always easy for some people. The font size tool allows you to customise the size of the text to make it easier to read. Press the A button to make the text bigger. Press the button again to change the text back to the default size.

You may also be able to use your browser to change the text size. Find out more about changing the text size in your browser (opens in a new window).

Although we’ve tried to use colours that would make it easy to read, we know that some people have trouble with reading text on certain colours. The contrast tool lets you to view the website with different colours that pass the colour contrast ratio for level AA and AAA.

You may also be able to use your browser to use your own colours. Find out more about using your own colours with your browser (opens in a new window).

Accessibility limitations

Whilst we’ve tried to ensure this site is accessible, you may encounter some limitations. Although we always aim to communicate in clear and simple language but this isn’t always possible. Some content might be inaccessible due to third party plugins being inaccessible by design. The areas of the website affected are:

Google Maps: This plugin contains missing alternative text that can make it difficult for screen readers to access the content.

We are aware of this and so have provided the information used in the plugin on the contact us page (click here to go to the contact page).

Lightbox: This plugin is used on the website to allow users to enlarge images in case users wish to see images better. Lightbox used in some of our posts located in the “News and Announcements” page. Unfortunately, when a user wishes to enlarge an image, the alternative text for the selected image is lost. However alternative text does exist for each image before the user enlarges an image. We are aware that this can cause trouble for people who use screen readers, and so we have notified the developers of this plugin.

For the moment, we advise people who use screen readers not to enlarge the images, and navigate to other content until we solve the issue.

PDF Documents: We are aware that some users are having difficulty with using the PDF documents on the website. We are currently working to resolve the errors found on the documents and they will be immediately re-uploaded to the website.

Turkish Version of the website: Unfortunately, the turkish version of our website has not been tested as fully accessible to WCAG 2.0, due to some areas that are still difficult to use for people with disabilities. We are aware of the errors that exist and are currently working to resolve the errors found and hope to make both English and Turkish versions of our website accessible to all soon.

We are working hard to ensure that these issues can be addressed in the near future. If you do find there are other parts of the website that are inaccessible, please let us know (see below).

Contact us if you are having difficulties

If you have any difficulty using our website or spot any problems, please send us your feedback. We’re happy to hear from you and your feedback will helps us make our site better.